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Technical Tips
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IITAP Technical Tips has been created to help our members get answers to commonly ask questions. Please check back often as the content will be continually updated. 


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Archived Videos

Login to New Recovery Zone Website

Create Client ID

Where to Find My Client Reports

Send your client to the New Recovery Zone website to take their surveys. (Click on Client Access Button on Homepage)

Providing Client Their Login Information

Prepare Early

IITAP uses the ZOOM application to deliver online webinar content. To ensure the best experience please use the links below to setup your system prior the event. We advise this being done one to two days before our "Go Live" time.  

Getting Started With Zoom


Operating System (OS)

Download  App
Search for “ZOOM”



Chrome OS

Chrome Web Store

Getting Started - Chrome OS


Mac OS X with MacOS 10.7 or later

App Store

Getting-Started - Mac or PC


Windows 10
Windows 8 or 8.1
Windows 7

USE Chrome Browser
Zoom Download

  Tablet or Mobile

iOS (Apple Device)

App Store 

Getting Started With iOS


Google Play

Getting Started with Android


video will go here.

IITAP Partners